Refund and Returns Policy
Introduction
Welcome to Lokuttara Public Charity Trust. We are dedicated to providing educational services and support through the generous donations of our contributors. This Refund and Returns Policy outlines the conditions under which donations can be refunded and our commitment to donor satisfaction.
Donation Refund Policy
We value every donation and use the funds to further our mission of providing educational services. However, we understand that there may be occasions when a refund request is necessary. Our policy is as follows:
Conditions for Refunds
Donations may be refunded under the following conditions:
- Error in Donation Amount: If you made an error in the amount donated, we will gladly adjust and refund the difference upon request.
- Unauthorized Transaction: If you believe a donation was made without your authorization, please contact us immediately to investigate and process a refund if appropriate.
- Duplicate Donations: If you mistakenly donated twice, we will refund the duplicate amount upon request.
** Refund Request Process**
To request a refund, please contact us within 30 days of the donation date with the following details:
– Your full name
– Donation date
– Donation amount
– Reason for the refund request
**Contact Information for Refund Requests**:
– Email: info@lokuttara.in
– Mailing Address: Lokuttara Public Charitable Trust,
Kallumala PO
Mavelikkera
Alapuzha
Kerala
India
PIN 690110
** Donation Acknowledgement**
All donations will be acknowledged via email receipt. Please retain this receipt for your records, as it serves as proof of your contribution and is necessary for processing any refund requests.
** Use of Donations**
All donations received are used to support our educational programs and services. We are committed to using donations in a manner that best furthers our mission and provides the greatest benefit to our beneficiaries.
** Contact Us**
If you have any questions or concerns about our Refund and Returns Policy, please contact us at:
– Email: info@lokuttara.in
– Mailing Address: Lokuttara Public Charitable Trust,
Kallumala PO
Mavelikkera
Alapuzha
Kerala
India
PIN 60110
Thank you for your support and understanding.
Managing Trustee
Lokuttara Public Charitable Trust